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Editorial: Financial services must move faster towards innovation
Key takeaways Survey of financial institutions shows that globally, innovative competitors pose a tangible threat to established organisations. A speedy response is vital, particularly in the...
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Are our smart cities being clever about security?
Key takeaways The integration of technology into city infrastructure is also widening the ways in which municipal security can be compromised. Hacks on infrastructure are not unheard of and there’s a...
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Federal Budget 2017: Lighting the flame under banking’s platform
Key takeaways Innovation measures in the 2017 Federal Budget focus on supporting fintech in Australia. Announcements are largely a continuation of last year’s ‘ideas boom’ agenda. Banking faces...
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Digital IQ Survey: Ten years of digital-driven change
How well equipped are organisations to harness the power of digital technology? PwC’s Digital IQ Survey canvasses business executives from around the world, evaluating their approach to strategy and...
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From detection to diagnosis, the opportunities for AI in healthcare
Key takeaways PwC report shows that patient attitudes towards the use of AI and robotics in healthcare are largely positive. Artificial intelligence has an advantage over human doctors in its ability...
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Infographic: The Digital IQ of Australian businesses
For the last ten years, PwC has been measuring the digital acumen of business leaders in its Digital IQ Survey. The 2017 report canvassed the opinions of 2,216 executives across the globe (50 of them...
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Digital transformation? Don’t forget your product.
Key takeaways Digital transformation is not just about sales and service interactions. Across all industries, products design is ripe for digitisation. Foxtel’s recent launch of Foxtel Now is one...
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The rise of the chief digital officer
Key takeaways The role of chief digital officer in the world’s largest companies is on the rise. Business are maturing in their digital strategies, appointing leaders to shape holistic business-wide...
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Video: A banking CEO’s perspective on fintech
“Most people think that the banks can be disrupted very easily. Beware of that thought.” Fintech is changing the financial services in a fundamental way. Startups are encroaching on a space that was...
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Video: Responding to AI for real business value
In some ways, artificial intelligence has been on the cusp of ‘useful’ for business for decades. Despite the hype though, AI has failed to deliver for many of those years. Now we have a perfect storm,...
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Three ways education is being disrupted by digital technology
Key takeaways Classrooms, lectures and textbooks are giving way to innovative new teaching methods. One of the major advancements is digital distribution, which means students can experience more...
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The insurtech effect: Insurance gets a makeover
Key takeaways As fintech is doing to banking, insurtech, the digitisation of insurance, is transforming the insurance industry. Blockchain, AI, peer-to-peer and the internet of things are all being...
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Are virtual assistants blind to brand?
Key takeaways Virtual assistants – AI-powered intelligent agents – will reshape traditional interactions between brands and consumers. With virtual agents doing the shopping for customers, what place...
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How insurtech will make you love your insurer
Key takeaways Trust and consumer confidence will the be the winners when insurtech meets insurance. Insurtech will allow insurers to overcome legacy technology, be more efficient and deliver superior...
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What do students today need for the jobs of tomorrow?
Key takeaways The digital revolution means that the jobs of tomorrow will be quite different to those of today. Traditional teaching models may not equip students with the skills they require or demand...
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Give like a girl: How crowdfunding is empowering female entrepreneurs
Key takeaways A new study shows that female crowdfunders are 5% more successful than their male counterparts in achieving funding targets. The success of women at securing finance via crowdfunding...
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Operation Cloud Hopper: How PwC helped uncover a global cyber espionage campaign
Key takeaways In April 2017, it was revealed that an unprecedented but highly effective cyber espionage technique had been discovered by PwC. Hacking activity, which we named Operation Cloud Hopper,...
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Eight questions to manage the risk of robots
Key takeaways Automating manual processes with robotics can achieve efficiency, speed, scalability and reduce costs – but what if things go wrong? Putting checks and balances in place early can...
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Chatbots and the five rules of conversational experience
Key takeaways Chatbots and virtual assistants are now being used by many customer-facing organisations. Conversational experiences with chatbots will transform the relationship between brand and...
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Calling it quits on cash
Key takeaways Around the world the use of cash is declining, and in some cases, being banned outright. Mobile, digital and card use is increasing as smaller payments become acceptable and customers...
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