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Are virtual assistants blind to brand?
Key takeaways Virtual assistants – AI-powered intelligent agents – will reshape traditional interactions between brands and consumers. With virtual agents doing the shopping for customers, what place...
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How insurtech will make you love your insurer
Key takeaways Trust and consumer confidence will the be the winners when insurtech meets insurance. Insurtech will allow insurers to overcome legacy technology, be more efficient and deliver superior...
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What do students today need for the jobs of tomorrow?
Key takeaways The digital revolution means that the jobs of tomorrow will be quite different to those of today. Traditional teaching models may not equip students with the skills they require or demand...
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Give like a girl: How crowdfunding is empowering female entrepreneurs
Key takeaways A new study shows that female crowdfunders are 5% more successful than their male counterparts in achieving funding targets. The success of women at securing finance via crowdfunding...
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Operation Cloud Hopper: How PwC helped uncover a global cyber espionage campaign
Key takeaways In April 2017, it was revealed that an unprecedented but highly effective cyber espionage technique had been discovered by PwC. Hacking activity, which we named Operation Cloud Hopper,...
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Eight questions to manage the risk of robots
Key takeaways Automating manual processes with robotics can achieve efficiency, speed, scalability and reduce costs – but what if things go wrong? Putting checks and balances in place early can...
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Chatbots and the five rules of conversational experience
Key takeaways Chatbots and virtual assistants are now being used by many customer-facing organisations. Conversational experiences with chatbots will transform the relationship between brand and...
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Calling it quits on cash
Key takeaways Around the world the use of cash is declining, and in some cases, being banned outright. Mobile, digital and card use is increasing as smaller payments become acceptable and customers...
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How to get on board with driverless vehicles
Key takeaways People don’t always make rational decisions when they go with their gut feeling. For policymakers, businesses and marketers, presenting information for rational thinking may not hit the...
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Are electroceuticals the pulse of a new health era?
Key takeaways Electroceuticals are devices that alter the electrical messages sent through nerves. With a range of conditions potentially treatable using the technology, its targeted nature will no...
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